Frequency by Percipia Networks
Frequency is an affordable, Internet Protocol (IP) phone system designed specifically for the hospitality industry. With Frequency, you’ll find consistency, reliability, and of course frequency – frequency in usage and in guest satisfaction!
Unlike other telephony systems, customers using Frequency, by Percipia Networks, are not locked into buying expensive proprietary hardware. Instead, Frequency is designed to allow customers to select customized packages suitable for their specific needs. Frequency’s highly interoperable network architecture enables unified communications between voice services and other network-based applications.
Other vendors who sell telephone systems to hotels have one thing in common:
Hospitality is not a core focus. To these vendors, the hospitality industry is a foreign industry.
Frequency, however, was built as a hospitality system
- Multi-lingual Wake-up Calls with Snooze Feature
- Room status
- PMS Integration
- Voicemail
- Housekeeping Functions
All of these are standard features with Frequency, by Percipia.
Non-Proprietary ArchitectureIn a world of ever-evolving technology standards and equipment, we see a daily influx of new IP phones introduced into the market. The majority of new equipment, like IP phones, are based on a protocol known as Session Initiation Protocol (SIP). Frequency is based on that very protocol, allowing a wide array of equipment options not offered by other telephony providers. With Frequency, you can choose the equipment best suited for your hotel’s profile and budget!
Applications Catering to Your GuestsFor hotels that want more than standard guestroom phones, Frequency integrates with Parallax, by Percipia, and supports advanced touch-screen phones with vivid color LCD displays. Like many of the world's most expensive and high-end properties, you can use the new generation of color, touch-screen phones to create value-added services for your guests, setting your property apart from the competition.
- Group Applications
- Convenience Applications
- Personalization and Loyalty Applications
- Promotional and Informational Applications
- Enables Guests to Check their Flight Status
- Promote On-site Restaurants and Services
Value-Added Features
It's not just about dial tone! Frequency offers many additional features, including:
- Sales Call – Entry-level Automatic Call Distribution for sales and reservations offices.
- BridgeMaster - Integrated “meet-me” Conference Bridge for staff users that is designed to save the money you would otherwise spend on outside services, while delivering amazing flexibility and spontaneity.
- Precision Voicemail - Full-featured guest and staff voice messaging with web interface.
Frequency is very scalable and can easily accommodate any future expansion plans. Frequency is designed with a network voice server and network switches that match your property's requirements.
With Frequency, the frequent changes your property may experience are covered! If your property grows, it is simply a matter of adding a server or switches to accommodate the growth. The modular design of the Frequency platform makes it simple to do necessary functions, such as increasing the number of voicemail boxes, storage capacity, and the number of extensions on the call accounting system.
Historically, hotels have implemented one network to support telephony, and another network for supporting data and high-speed Internet access (HSIA). However, Frequency is IP based, allowing hotels to utilize a common cabling and switching infrastructure to provide service to the phones and HSIA, thereby reducing the hotel's total operating cost.
A single interoperable network platform enables collaboration between various IP based systems such as:
- Percipia Networks Frequency Phone System
- Property Management Systems
- Point-of-Sale Systems
- Mini-bar Systems
- Energy Management Systems
- Security Systems
- IP Television
